Prepare

Back up first. Then bring the machine.

Tick these before you leave the house. The boxes live in your browser only — nothing is saved on this site. You can print the page and mark it with a pen if that is easier.

01Copy off anything you still wantPhotos, tax PDFs, password-vault exports, email archives, and license keys. Put them on a drive you are keeping or in storage you control. We cannot return files after a finished wipe, and we do not offer recovery.
02Unlink accounts you canSign out of what you can. If the PC is tied to a Microsoft account, remove the device from that account. Deactivate software you plan to move to another machine.
03Tell us if the disk is encryptedBitLocker and LUKS need a password or recovery key if you want a normal boot. A locked disk can often still be sanitized as a whole device. Say so when you schedule.
04Bring the power adapterRedKey has to boot the computer. A laptop with a dead battery and no adapter cannot be wiped here. Loose drives: tell us the interface (SATA, NVMe, or USB) ahead of time.
05Take out anything you do not want erasedSD cards, USB sticks, and a second drive in the bag are easy to miss. Say exactly what is in scope when you hand the machine over.
06Decide return or recycle before you arriveLeave asset tags on if those identifiers should appear in your notes. Peel off address labels if you prefer. We quote the fee when you schedule — this site does not publish a rate card.
07Bring a way to pay, or arrange a card aheadCash, check, PayPal, Cash App, and Chime are routine. Card payment is through PayPal or Stripe, and only if you ask when you schedule so we can set it up.

APPOINTMENT

Drop-off is by appointment.

Call, or send the form. The street address comes back with the confirmation. Riverside, Jacksonville 32205, Roosevelt / Highway 17 exit from I-10.

904-297-8201 Schedule a drop-off